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Return Policy

Условия возврата товара

We rely on the Consumer Protection Law in our work.

  1. If you have received non-conforming goods, you may return them. Please note that the Buyer shall be responsible for the goods until the parcel is returned to our store. The Seller shall not be liable for the loss of or damage to the goods during the delivery. For this reason, we recommend insuring the goods to be delivered.
  2. The goods may be returned within 14 days from the receipt of the parcel.

  3. The parcel shall be sent at the buyer's expense.

  4. The refund request shall be reviewed within 4 business days. The funds shall be returned to the bank card which was used to pay for the goods. The funds shall be returned to the bank card in 15 to 30 business days, depending on the issuing Bank.

  5. The store shall compensate the buyer for the funds spent to purchase the goods even if the price for the goods has changed by the time of return.

  6. The item must be in saleable condition and not damaged; it is important that all the properties of the item are preserved, it has not been used. All labels, stickers and seals must be in place. If the goods fail to meet the above requirements, no refund is possible, even if the goods were damaged by a delivery service.и.

  7. The goods shall be returned with receipts, the return claim, the certificate of delivery, if any..

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